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New forms of scholarship, new educational pathways, and new interconnections and dependencies characterize thedigitally rich landscape of higher education today. We are living and working in an age in which connections areblends of unique relationships and new social mores, crisscrossing an eclectic panorama of technology solutions and smart devices. In today’s world, planning and delivering IT services for residential and virtual campuses entailscreative reexamination of all our premises, from partnerships and collaborations, to business models and processes, to services and service delivery.

This session will define and explore the new, connected landscape we all must gingerly yet strategically navigate. It also will examine how traditional higher education, whether large research or small liberal arts, should be adapting to the opportunities and challenges presented by the ubiquity and pervasiveness of connectivity.

This presentation provides an overview of utilizing assessment findings and research discoveries to help increase student success. The presenter addresses the question “Given the data you collect, how well can you inform collaborative conversations around policy formation/revision or administrative practice to improve student success?"